Our response to COVID-19
We have received inquiries regarding which AnimeCon.org conventions will be cancelled in light of the COVID-19 virus. At this time, our goal is to announce whether or not a convention is cancelled at least six weeks before it happens; we are hopeful that some of our later-in-the-year events like Meta Con and Con Alt Delete are still able to take place.
AniMinneapolis 2020 is postponed to 2021, with the new dates being May 7-9, 2021.
Anime Midwest 2020 is postponed to 2021, with the new dates being July 2-4, 2021.
All badge purchases will automatically be forwarded to next year’s convention.
Vendors and Artists Forwarded
All vendor and artist booths will automatically be forwarded to next year’s convention.
Cancelled or Postponed?
Because we have so many cons, it’s not possible to simply postpone a con; it would just be cancelled for that year. If we postpone one event, it is likely to be postponed to the same time as another of our events. So if any of our events are cancelled by COVID-19, that event will be cancelled for the year and all tickets will automatically be forwarded to the next year with no work required on your part. This enables us to keep planning, and keep paying our team that is answering your questions and building your conventions. Those whose passes are forward to the next year will be entered to win anime prizes (not shipped until after the pandemic). For any conventions cancelled, we also have a generous refund policy for attendees with no fees attached.
We are leaving pre-registration for our events open even if they may be cancelled; if you believe the event may be cancelled, you can simply look at it as pre-registering for the next year. Registration for our conventions has always been on a continuous, rolling basis – meaning that it is almost always open, it doesn’t open at a specific time before the convention. Because we built the software that powers our registrations, we don’t need to open and close registration, we can simply mark your registrations as for a different event, however you please.
Health and Safety Procedures
The health and safety of our attendees continues to be of our utmost priority, and we thank you for your continued support. We care deeply about our fellow members of the anime community. If we re-open our conventions, we will do so following statewide and nationwide advice, which may include social distancing procedures or the requirement of masks.
We are thinking we may require wearing masks at any conventions that we may have in 2020, if we are able to have any at all. A few studies have shown that masks may be one of the most effective ways to reduce the spread of COVID-19.
Refunds and account credits.
Please go to our refunds page which has an explanation of the do-it-yourself method for getting account credits or refunds for passes.
See you again soon.
We are continuing to monitor the situation and will let you know if anything changes. This statement may not always be the most up to date, so please keep an eye on your email or our Facebook announcements as the situation continues to develop.
Our policies are to provide simple account credits as easily as possible, or otherwise provide refunds as well as the ability transferring of tickets to the next year’s events, and to make that process as simple as possible. In the meantime, we would like to remind our anime community to stay safe during these times, and follow the CDC’s recommended best practices in this situation, including hand washing and self-quarantining if you feel sick so as not to spread the virus to others. Please follow your state’s guidance on staying at home or any other required precautions.
As the COVID-19 pandemic continues with no signs of letting up, we have been informed by our hotel that it is okay to cancel AniMinneapolis 2020 and move it to 2021. Since we have many other conventions throughout the year, postponing isn’t an option; it is simply moved until the same weekend the next year.
As we’ve stated in previous announcements, if any of our events are cancelled by COVID-19, that event will be cancelled for the year and all tickets, vendor booths, and artist tables will automatically be forwarded to the next year with no work required on your part. This enables us to keep planning, and keep paying our team that is answering your questions and building your conventions. Those whose passes are forwarded to 2021 will be entered to win anime and nerd related prizes (not shipped until after its safe to do so). For attendees who need refunds instead, we also have a generous refund policy for cancelled events with NO fees attached. We are working on ways to process these refunds, so please bear with us as we share more information in the coming week.
Since we know many of you may be very eager to attend a convention in 2020 once this crisis is all over, we are also offering everyone who is pre-registered for AniMinneapolis (now 2021) free weekend admission to Meta Con 2020*, if that convention happens as well.
I know many of you have wondered why we haven’t cancelled any of our conventions earlier than now. I guess you could say we were still hopeful things would get better for everyone. We also still had plenty of time to make a decision with the hotel. Our first statement on the crisis was made in the middle of March, with over two months before the convention. Many states did not yet have lockdowns in place, and we were hopeful that the crisis might soon be over. In the meantime, we modified our refund policies so that people who emailed us in the interim could have a refund even if they were outside our normal refund window, or they could forward their pass to the next year.
Our hope is that this crisis ends soon. Not from a business perspective; our conventions and our business will always live on through our websites and social media platforms; but from the perspective of fans of conventions ourselves. We know that conventions are a rare experience, and to be without them for so long is going to be, well, surreal for many people.
Our attendees, guests, and staff all share common ground in this pandemic ending. We are all worried about our health, our jobs, and our futures. What if someone in my family catches the virus? What if the government stops the extra unemployment and I can’t pay rent? What if a vaccine isn’t available for years? These are all questions that are worrying each and every one of us. The last thing we want to do is add more stress to the situation, which is why we’re trying to make the badge transfer or refund process as smooth as possible. Please email us at email@example.com if you have any questions or concerns; our staff are here to help.
From the bottom of our hearts at AnimeCon.org, Erica and I wish you the best of health and security during these times.
- Meta Con free pass: If you had a pass from AniMinneapolis 2020 forwarded to 2021, you will also get free admission to Meta Con 2020. These free passes will be applied automatically, so you won’t have to do anything in order to attend Meta Con 2020 for free. This does not “use up” one of your passes – you get admission to both AniMinni 2021 and Meta Con 2020. However, this offer no longer applies if we also have to cancel Meta Con due to the virus. These passes can’t be changed to a different person, the name must match the AniMinneapolis 2021 registration.
Anime Midwest 2020 Cancellation
As you know, Anime Midwest is organized by a small core staff who work full time on our conventions, giving our organization more flexibility in organizing events. If the risks of the COVID-19 crisis had lessened and people were able to start going about their daily lives again by July, we would be able to hold a smaller or modified anime convention. We’ve been working with our various partners to see if that’s possible and to watch as conditions develop.
But we care deeply about our fellow members of the anime community, and as the situation develops there have not been advances in preventing the spread of the virus nor in treatments. Therefore it is with a heavy heart that we announce that Anime Midwest 2020 is being postponed to 2021.
Any badges purchased for Anime Midwest 2020 will automatically be rolled over to Anime Midwest 2021, with no work on your part. This will be seamless and automatic. We also intend to have a simple refund process as well, but we are still ironing out all the kinks and details. As always it is our goal to make the process as simple and painless as possible for everyone, but you can imagine that it will take time to answer all emails in the order that we receive them. We are working on information and answers that we can share with you as time proceeds. I apologize for not having all the information right away.