Customer Service Manager, Kelsea

As the communications director, Kelsea plays a crucial role in ensuring that attendees and guests have all the information they need before and during the convention. She is responsible for managing and answering emails from attendees, vendors, and guests, making sure that all their questions and concerns are addressed promptly and professionally.

Kelsea also coordinates with other departments to ensure that everyone is informed and up-to-date on any changes or updates related to the convention. Her attention to detail and excellent communication skills help to ensure that the convention runs smoothly and that everyone has a great experience.